Common doubts resolved
FAQ
We are available 24 hours a day, 7 days a week.
Our response time is always less than 24 hours, normally it is 30 minutes.
If payment is made with PayPal or card, you will receive the license immediately on the screen and by email. If the payment is by bizum it could take several minutes. If 30 minutes have passed and you still have not received your license, contact us.
Most of our licenses are permanent for both Windows and Office 2021 and 2019. Licenses that are not permanent will be displayed on each product indicating its duration or warranty.
From the moment you place the order, it is recommended that you enter the license and activate the product within 7 days.
After 30 days after purchase, a license replacement cannot be requested.
Windows Pro license is only compatible with Pro. In case you have Home you can upgrade to Pro for free by following these instructions.
We have a program for professionals, in which you will have special offers, quantity pricing, direct contact through the web and many other advantages. Register here.